The Owners Association Manager is required to:

• Develop and implement strategies for the management of the common areas.
  
• Reviewing policy and making recommendations for policy generation and implementation of procedures set by the board.
• Act as the official representative of the board and owner’s association before relevant authorities.
• Coordinating communications amongst board members particularly when conducted via email; summarize results and ask board to ratify at future meeting so it is read into minutes.
• Responsible for all administrative and secretarial services to the board and the owner’s association.
  
• Assist the owner’s association exercising its functions and powers.
• Developing or updating contract specifications to assist in tenders on behalf of the owner’s association.
  
• Ensuring contracts for services are appropriate, competitive and perform according to specifications of the owner’s association and report to the board or general assembly.
  
• Implementing and managing a professionally forecast budget that adheres to the association’s strategies yet provides results.
  
• Providing a high level of customer service – timely answering of phone calls, responding to emails and other correspondence, answering all questions and going the extra step to assist the client.
  
• Process insurance claims.
• Undertake basic credit control processes.
• Supervise legal proceedings, under the law of RERA in the Kingdom of Bahrain.
• Documenting and maintaining records of the owner’s association including a roll of all Owners and their addresses, while maintaining confidentiality of private Owner’s information.
• The manager has an obligation to honestly and legally perform services and should never do anything he or she feels is against the law or potentially liable to the association.